Shape new experience
Building a unique customer experience that is relevant for engagement, the product and transactions: this is the driver of the Lutech Group’s team dedicated to consulting, design and implementation of Digital and Omni-channel E-commerce solutions.
Solutions which take a vertical position in the market, because they have been shaped by 20 years of expertise alongside the big players in the retail sector (fashion, grocery, electronics, B2B Retail).
Strategy, technology and delivery capabilities are integrated to provide end-to-end projects and solutions, which are essential to support our clients through in Sales & Marketing Digital Transformation path and to achieve Unified Commerce.
Here for each item we put anchor/links to the corresponding sections below (same as the focus on at the top of the page):
- E-commerce solutions, online and in-store experience
- Omni-channel Order Management: BOPIS, BORIS, Omni-channel Inventory Visibility, Clienteling, Mobile POS
- Product Information Management (PIM)
- Web Content Management System (CMS)
- Mobile & In-store Experience
Perspectives and trends on Digital Transformation
Consultancy and development of Business Intelligence & Corporate Performance Management projects
Selecting really useful information is not only essential for monitoring and optimizing business processes and performance, it is also the basis for building optimal business plans and actively seizing each new opportunity. Sharing the strategic KPIs to be reached in the areas of Financial Reporting & Planning, Fast Closing, Budgeting & Forecasting lies at the heart of Lutech' s BI and CPM activities.
AI Consulting – Full service Data Science Project
Artificial Intelligence and the analysis of huge amounts of targeted information are important vectors of change: these technologies are the building blocks for Lutech’s Consulting services and full-service Data Science projects. The dynamism of these resources is ideal both to improve business operations and to build customized services tailored to each client, with a view to expanding their market, thanks to following activities:
- Data Management
- Big Data Analysis
- Price, Sales, Demand Forecasting
- Risk Analysis
- Upsell Opportunity Analysis
Big data, BI & Advanced Analytics solutions
Lutech’s mantra for building services from Big data to advanced analytics is to look for answers in the data that solve business problems and reverse declining trends. It is thus possible to design new business models, which would be impossible to imagine without this activity:
- PLATFORM and APPLICATION MANAGEMENT: Design, installation and constant monitoring of key information.
- SECURITY: Integration of the customer identification and access system (IAM Solution), data encryption, multi-tenancy mode for complete peace of mind.
- DATA GOVERNANCE: Management of the entire data lifecycle ensuring high data quality and effective data protection (GDPR compliance, data masking, data anonymization).
- DATA INGESTION: Analysis of data source systems and implementation of supply processes through to the data analysis.
- DATA REPOSITORY: Management of Data Warehouse systems, implementation of Data Lakes, and integration with Data Warehouse environments, both on premises and in-cloud.
- DATA SCIENCE: Machine learning & AI services, Data discovery.
- DATA VISUALIZATION: Business Intelligence and Reporting resource.
- ADVISORY: Advice on the best platform/product combinations for client projects, security checks, performance reviews, cloud migration.
End-to-end applications in the Video and Image Analysis, Anomaly Detection Solutions, RPA, NPL field
Lutech’s end-to-end approach is aimed at harmonizing processes and optimizing outputs, with design and development of integrated applications in:
- NLP (Natural Language Processing): Solutions that automatically process natural language such as chat advisors & bots, voice processing & analysis, sentiment analysis, metadata enrichment.
- VIDEO AND IMAGE ANALYSIS: Solutions that exploit technologies such as object detection, face recognition, diagnostic image & content classification.
- CLASSIFICATION: Categorization of information and data as solutions for document management and quality measurement in manufacturing processes.
- ANOMALY DETECTION SOLUTION: Data extraction to quickly detect anomalies, errors and specific behaviors, find correlations between events and predict anomalies in IT systems, predictive maintenance, fraud, etc.
- CLUSTERING & RECOMMENDATION: Client cluster segmentation services, product suggestions, etc.
- ROBOT PROCESS AUTOMATION (RPA) AND TESTING: Automation of digital back-office and trigger processes in workflows as a tool for automated form population.
