Industry 4.0 and the smart factory model, in which the cloud, mobile devices and the Internet of Things merge, are revolutionizing the processes of the entire manufacturing supply chain.
The key to success is now to shift the focus from applications to the data that feeds them, a valuable source of information for managing data-driven processes, to improve both business performance and customer experience, in a path where data are at the heart of the entire product lifecycle, from conception to aftersales service.

Enabling technologies of more agile and collaborative production processes are integrated with strategies and solutions to reach new customers and new markets, in a B2B Digital Transformation path where customers have 24/7 access to product information for a digital and personalized customer journey, from purchase to the after-sales phase.

Following a phase in which companies have covered the basic processes, above all from the finance, accounting and administration points of view, they must now rediscover their competitiveness by investing in product innovation and the services provided to customers, focusing on automation and freeing up time and resources to evolve value by focusing on cloud computing, big data, IoT, security, mobile and digital presence, right through to self-service e-commerce.

At the same time, technologies such as Augmented Reality (AR) and Virtual Reality (VR) are continuing to create mutual benefits between humans and machinery that have a positive impact on production quality at every stage of the product lifecycle:

• In the Product design phase before the start of the modeling and production process
• During quality inspections on the production line, where they accelerate the detection of manufacturing defects
• In after-sales, thanks to the possibility of remote support

But it is not only the production processes data and information which are crucial for the sector: in fact, we are faced with increasingly demanding B2B customers, who expect the same experiences and the same level of interaction that they receive every day as consumers and therefore increasingly in the name of customisation, thanks to data collected in real time from their order history or behaviours.

Together with this by-now consolidated trend, especially for companies producing consumer goods, the transition from B2B Business models to B2B2C models, with sales up to the final consumer, is becoming better and better established.

This involves the adoption of customer engagement platform & CRM solutions and e-commerce platforms, which are capable of providing delivery and order tracking, secure payments, customer service management and monitoring of sales and marketing activities, while providing an all-around view of all interactions with B2B and B2B2C customers.

The technological offering is now largely available from various Digital Companies, and therefore speed of implementation, integration capacity and reliability become critical success factors, decisive in becoming the ideal partner in the manufacturing digital transformation path.
Lutech is able to support its customers through the main sector challenges:

• Increasing the efficiency of production processes and managing complexity
• Integrating products and improving services
• Globalization of supply
• Transformation from product to service to ensure customer loyalty
• Management of complexity through simplification and effectiveness 

Lutech is a leader in the area of product development for Manufacturing companies, supporting all phases, from design and production, to product data management, with over thirty years of experience in this particular area of skills and advanced PLM/CAD and AR/VR solutions.

These solutions help customers not only in the manufacturing of products, but also in their management in after-sales and service activities, as well as in the possibility to combine the sale of services with that of products. 

Lutech’s team has extensive knowledge of the processes of these types of companies and is a leader in the implementation of ERPfor companies in the manufacturing field, and in particular in the automotive, mechanical, electromechanical, components and construction sectors.
In particular, it has developed strong expertise in complex production sectors based on product configurators and articulated bill of materials structures.

A real differentiating factor in Lutech’s offering is the coverage of both hardware and software needs in RFID&IOT: our expertise in the design and implementation of RFID sensor systems, sensor management platforms, and the data deriving from them, right through to the processing of data with AI and Analytics tools and the integration of platforms with business applications, make Lutech one of the few partners able to follow through on all phases of this complex path.

We are also one of the main technology partners able to manage and define the best solutions for data center management, choice of edge computing solutions, cloud management and migration. 

All these skills make Lutech a preferred partner in creating custom solutions for each individual customer by defining the best combination in the overall architecture: 

• Industrial internet of things (iiot) solutions
• RFID hardware e software
• ERP
• PLM | CAD
• Digital catalog
• B2b E-commerce
• CPQ solution 
• Customer Data Hub
• Sales Force Automation & CRM 
• Business Intelligence & Corporate Performance Management 
• Cloud services